Frequently Asked Questions

Hakware is a next-generation security management platform that combines AI-powered penetration testing, vulnerability management, compliance dashboards, threat analytics, and 36+ security modules into a single unified platform. It is designed for organisations of all sizes and managed security service providers (MSSPs).

Hakware consolidates what typically requires 10+ separate tools into one platform. Instead of switching between a vulnerability scanner, a SIEM, a compliance tool, and endpoint dashboards, everything feeds into OneView — a single pane of glass. The AI component (Hakware Archangel) tests your environment the way real attackers do — continuously, not once a year.

Yes. Hakware is designed to scale from small businesses to large enterprises and MSSPs. The platform is modular — you start with what you need and expand as your requirements grow. Our team will help you identify the right modules for your organisation.

Hakware Archangel is our AI-powered penetration testing engine. It continuously probes your external attack surface using techniques that mirror real attacker behaviour — NMAP scanning, SQL injection testing, XSS, brute force simulation, Log4j checks, SSL validation, and more. Unlike a traditional pen test, Archangel runs 24/7, finding new exposures as they emerge.

Cyber threats are constantly evolving, and the potential impact of a successful attack can be severe — financial loss, data theft, reputational damage, regulatory fines, and disruption to critical services. With over 1,168 attacks per organisation per week on average, proactive security is no longer optional.

Implement a comprehensive cybersecurity framework, conduct regular risk assessments, provide employee security awareness training, secure network infrastructure with properly configured firewalls, continuously monitor for suspicious activity, maintain an incident response plan, and use a platform like Hakware to consolidate visibility across all security domains.

New vulnerabilities are discovered daily. A quarterly or annual pen test is a snapshot in time — by the next test, dozens of new vulnerabilities may have been introduced. Continuous scanning with Hakware Archangel identifies emerging threats as they appear, so you can remediate before attackers exploit them.

Risk management involves identifying, assessing, prioritising, and mitigating risks to minimise potential harm to digital assets and operations. Hakware's platform supports the full risk management lifecycle — from discovery and assessment through to remediation tracking and compliance reporting.

Organisations should review risk management processes continuously, with formal reviews at least quarterly. Cyber threats, technology, regulations, and your organisation's own footprint all change frequently — your risk management must keep pace.

Request a free demo through our website and our team will walk you through the platform, understand your environment, and recommend the right modules. Onboarding is straightforward and our team supports you throughout setup.

Most customers are up and running with their first modules within a few days. The platform is cloud-hosted and requires no on-premises infrastructure. Agents like Hakware Scout and HakObserver deploy quickly and start delivering data immediately.

Contact our team to discuss a proof-of-concept engagement. We can demonstrate the platform against your own environment so you can see real results before making a commitment.

Hakware provides 24/7 support via phone (+27 060 984 1210 and +27 76 403 2826) and email at info@hakware.com. Your dedicated account team is available for onboarding, training, and ongoing guidance.

Yes. While GDPR does not explicitly mandate vulnerability scanning, it requires organisations to implement appropriate technical security measures. Hakware's continuous scanning, monitoring, and compliance dashboards help demonstrate that appropriate measures are in place.

Yes. Hakware's compliance dashboards map your security controls directly against ISO 27001 Annex A requirements, giving you a live compliance percentage and gap analysis. The platform supports evidence collection for ISO 27001 audits.

Yes. PCI DSS explicitly requires vulnerability scanning. Hakware Archangel performs the continuous scanning required by PCI DSS and the compliance dashboards track your overall PCI DSS posture.

Yes. Like GDPR, POPI requires organisations to implement appropriate security controls for personal information. Hakware's monitoring, DLP integration, and compliance reporting help demonstrate POPI compliance.